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    SMS Carrier Compliance

    SMS Campaign Compliance Registration

    Submit your campaign details so our compliance team can register your 10DLC messaging campaign with mobile carriers.

    Review time: ~5 business days due to higher-than-usual volumes
    Step 1 of 5Contact & Brand

    Must match your registered brand exactly

    Common questions

    Quick answers to keep your registration moving

    How long does carrier review take?+

    Reviews typically take up to 5 business days. Submission volume can extend this window during peak periods.

    What's the most common rejection reason?+

    Inconsistent brand details across your description, samples, website, and registered business — and including personal identifiable information in any field.

    Do I need separate registrations for marketing and transactional messages?+

    Yes. Consent applies per campaign — a single opt-in cannot enroll a customer in multiple campaign types.

    Can opt-in be a condition of purchase or account creation?+

    No. Opt-in must be voluntary. Required SMS consent for unrelated actions will result in immediate rejection.

    What if my opt-in happens behind a login or on paper?+

    Provide a publicly accessible screenshot URL (Google Drive, OneDrive) in the Proof URL field so reviewers can verify the flow.